Privacy Policy
1. Introduction

Goldfields Logistics Limited ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.goldfieldslogistics.com or use our services.

We are a limited liability company incorporated in the Republic of Kenya on 17th March 2008, with our principal office at Kenya Police Sacco Plaza, 4th Floor Wing B, Ngara Road, Off Muranga Road, Nairobi.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information
Name, email address, phone number, organization name, and physical address.
2.2 Shipment Information
Cargo details, freight type, origin and destination addresses, container specifications, and customs documentation.
2.3 Website Usage Information
IP address, browser type, pages visited, time and date of access, and referring website addresses.
3. How We Use Your Information

We use the information we collect to:

• Process and respond to quote requests
• Provide clearing and forwarding services
• Communicate with you about your shipments
• Prepare customs documentation (IDF, Pre-Importation Certificates, etc.)
• Improve our website and services
• Comply with legal and regulatory requirements
4. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Kenya Revenue Authority (KRA) for customs clearance purposes
• With KEBS for compliance documentation
• With shipping lines, airlines, and transport partners to facilitate your shipment
• With port authorities including Mombasa Port and JKIA
• When required by law or legal process
5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our staff are trained on data protection and confidentiality. Access to your information is restricted to employees who need it to perform their job functions.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Shipment records are typically retained for 5 years in accordance with customs regulations.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent at any time
• Lodge a complaint with the Office of the Data Protection Commissioner
8. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files placed on your device that help us analyze website traffic and improve our services. You can choose to accept or decline cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked websites.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Goldfields Logistics Limited
Kenya Police Sacco Plaza, 4th Floor Wing B
Ngara Road, Off Muranga Road
P.O Box 1951 – 00200, Nairobi, Kenya
Email: info@goldfieldslogistics.com
Phone: +254 20 341 114
Mobile: +254 722 813 460